FAQ’s (Frequently asked questions)

Which payment method can I use to pay in Andy Birds online store?

 

You can currently pay for your online purchases using COD (cash on delivery) debit or credit cards and jazz cash account.

 

How much does delivery cost?

 

Delivery cost is free upto 2000 purchase and further details you can contact customer care.

 

How long are the delivery times?

 

Local orders delivery take around 3-5 working days after confirmation of orders.

 

How can I change or return items purchased on andybirds.com.pk?

 

Andy Birds offers a simple system to process your returns. See all the details in Return and Exchange section.

 

How can I track my order status?

 

You can track the status of your order through ‘My Account’ in the “Orders” link. We will also send you an email each time your order status changes so as that you are informed at all times of its situation.

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                  For further query please contact our Customer Care department.

                  Phone :    +92 300 099998       Email : ccare@andybirds.com.pk